Quality Of Higher Education Institutions Research Articles

Comprehensive Quality Evaluation Model of College Students Based on Deep Learning

Evaluating college students' quality in higher education institutions is significant for promoting enhancement and innovation in teaching and learning practices. Conventional evaluation strategies mainly depend on subjective evaluation, which limits their ability to capture the multifaceted characteristics of students. In this study, we developed a distinct deep learning (DL) architecture by combining the Convolutional Deep Belief Network and Red Fox Optimization (CDBN-RFO) to evaluate college students' quality. Initially, a database containing academic performance records, extracurricular activities, and other relevant information is collected and fed into the system. Then, the database was preprocessed to make it an appropriate format for subsequent analysis. Further, the proposed CDBN-RFO was created, and the CDBN was trained using the preprocessed database to understand the patterns and relations within data for evaluating college students' quality. Subsequently, the RFO approach was deployed to fine-tune the CDBN hyperparameters to their finest range, which increases the overall system performance. Subsequently, the RFO optimized the CDBN training process by fine-tuning its parameters to the optimal range, enhancing overall evaluation performance. The developed framework was modeled using Python software, and the results were analyzed, including accuracy, error, computational time, etc. Also, a comparative analysis was done with conventional algorithms, which validated that the proposed strategy outperformed them in accuracy.

A Comparative Analysis of the Baghdad and Babylon Universities Exploring Factors Affecting Their Competitiveness in World University Rankings

في السنوات الأخيرة، اكتسبت تصنيفات الجامعات العالمية شعبية كوسيلة لتقييم جودة مؤسسات التعليم العالي لأنها توفر رؤى قيمة حول أفضل المؤسسات في جميع أنحاء العالم؛ لذلك، يستخدم أصحاب العمل والأكاديميون والطلاب هذه التصنيفات لتحديد من أي مكان يمكن توظيف موظفين جدد، ومتابعة التعليم العالي، وإجراء البحوث. ويصدق هذا على الجامعات العراقية أيضا، حيث تسعى جاهدة لتقييم مكانتها وقدرتها التنافسية على نطاق عالمي. في هذه الدراسة، يتم تحليل ومقارنة نتائج جامعتي بغداد وبابل في تصنيف التايمز العالمي. بالإضافة إلى ذلك، يتم أيضا فحص العوامل التي أثرت على تصنيفهما على مدى خمس سنوات (2017-2022). تهدف هذه الدراسة إلى تسليط الضوء على مزايا وعيوب كل مؤسسة تعليمية من خلال تحليل مجموعة متنوعة من المتغيرات، بما في ذلك التدريس، والمخرجات الدولية، ونتائج الصناعة، وجودة البحث، ومقاييس الأداء الأكاديمي، و الاستشهادات. كما تسعى لتحديد الميزات التي تميز كل واحدة عن غيرها. من أجل إجراء تحليل مقارن، تستخدم هذه الدراسة بيانات تصنيف مؤسسة التايمز البريطانية، والتي تعتبر واحدة من أكثر التصنيفات التي توفر مؤشرات موثوقة ودقيقة للأداء الجامعي و أيضا قواعد بيانات Elsevier's Scopus . تشير نتائج هذه الدراسة إلى مجالات التطوير وتعطي المشرعين والإداريين والطلبة المحتملين فهما شاملا للعوامل الرئيسية التي تؤثر على تصنيفات هاتين الجامعتين.  

Innovations, Best Practices, and Distinctiveness in Academics – A Case of Srinivas University

Purpose: Improving Quality in higher education institutions including universities is important as both supporting infrastructure, technology, and the perception of stakeholders are changing. This paper aims to examine and showcase the unique approaches, exemplary practices, and distinctive features within the academic framework of Srinivas University. Through rigorous research and analysis, the article seeks to elucidate how innovative strategies and best practices contribute to the university's academic success, serving as a valuable case study for educators, administrators, and stakeholders in higher education. Methodology: Exploratory research method is used to collect and analyse relevant information using appropriate analysis frameworks. Results/Analysis: The case study presents a comprehensive analysis of various aspects of academic innovation and best practices within Srinivas University. Firstly, it scrutinizes innovations in curricular aspects, highlighting the university's endeavours to enhance curriculum relevance and responsiveness to industry needs. Secondly, it explores innovations in teaching-learning and evaluation methods, showcasing the university's commitment to pedagogical advancement and student-centric approaches. Thirdly, it examines best practices in academics, emphasizing the institution's effective strategies in student support, faculty development, and research promotion. Furthermore, the article evaluates the institutional distinctiveness in academics, emphasizing Srinivas University's unique attributes and competitive advantages. Utilizing the SWOC analysis framework, the ability of the university to plan and implement innovations and best practices is critically assessed, revealing strengths, weaknesses, opportunities, and challenges. Outcome/Value: The article offers postulates of recommendation, providing actionable suggestions to further enhance the university's academic excellence and institutional distinctiveness. Type of Paper: Exploratory research analysis.

Perceived stress among staff in Saudi Arabian dental colleges before and after an accreditation process: A cross-sectional study.

Accreditation processes are extensively employed to guarantee the quality of higher education institutions. However, this process can potentially generate a stressful atmosphere for staff, thus impacting their ability to perform optimally under pressure. To examine the knowledge of the National Commission for Academic Assessment and Accreditation (NCAAA) and its effects on perceived stress among dental college staff before and after the program accreditation process. The present cross-sectional questionnaire-based study included 300 employees from three dental colleges. The same employees had to fill out the questionnaire 1 mo after the NCAAA process. Approximately 51.33% of the included employees believed that NCAAA is essential to attract quality students to join the program before and after the program. A total of 44.67% felt that their stress was high before, and 31.33% had low stress levels before and after NCAAA. These findings were statistically significant (P ≤ 0.05). NCAAA raised the prestige of the institution and specific programmes and increased prospects to attract better students, staff, and money, according to the employees. In addition to their needed teaching, research, and other service responsibilities, this work requires a tremendous amount of faculty effort and may cause them stress.

A holistic decision-making approach to assessing service quality in higher education institutions

Service quality in universities significantly impacts student satisfaction, enrollment, and institutional reputation. This study presents a comprehensive methodology for evaluating university service quality by integrating political, economic, social, technological, and environmental (PESTE) factors with sub-criteria aligned with the dimensions of service quality (SERVQUAL): tangibles, reliability, responsiveness, assurance, and empathy. The primary objective of this study is to establish a robust evaluation framework that considers both internal and external factors. Initially, a hierarchy of criteria is constructed based on PESTE factors, providing a holistic view of university service quality. Subsequently, sub-criteria are identified within each PESTE factor to correspond to the SERVQUAL dimensions. To address the inherent ambiguity in expert opinions, this study introduces a novel Interval-Valued Neutrosophic Simple Additive Weighted Ratio Assessment (IVN-SWARA) method for criteria and sub-criteria weighting. The Interval-Valued Neutrosophic Complex Proportional Assessment with Distance from Average Solution (IVN-CODAS) method is employed to rank universities based on service quality. This methodology is applied to evaluate eight Turkish universities, revealing the multifaceted nature of service quality. Notably, competent academic staff, robust technological infrastructure, and vibrant social activities emerged as key contributors. These findings emphasize the effectiveness of the integrated PESTE-SERVQUAL framework in assessing university service quality and offering recommendations. By introducing a novel holistic decision-making model, this study makes a significant methodological contribution to the evaluation of service quality in higher education. Policymakers and university administrators can leverage these insights to enhance their services, thus gaining a competitive edge.

Market Policy Reforms and Education Quality in Public Higher Education in Tanzania: The Role of Quality Assurance Mechanisms

Globally, following financial austerity facing universities, many Higher Education (HE) systems have introduced Market Policy Reforms (MPR) as an alternative way of providing solutions on how states should finance higher education, increase access, and manage HE systems efficiently and effectively. The study used a qualitative research approach and a multiple case study design. Qualitative data collected from interviews, focus group discussions, and documentary reviews were subjected to content and thematic analysis. The study findings showed how mechanisms of quality assurance work to ensure quality in HE institutions. For instance, institutionalising quality assurance guidelines policies from the Tanzania Commission for universities is an essential mechanism that forces universities to comply with the set guidelines and circulars. Also, the directorates of Quality Assurance (QA) play a significant role in inculcating a culture of quality assurance practices to achieve the university's core mission. The implementation of MPR has influenced the access of a significant number of students, but expansion of access does not commensurate with available resources. The study recommends that at times of massification, external and internal QA mechanisms are indispensable for promoting and maintaining quality standards in HEIs.

Big data challenge for monitoring quality in higher education institutions using business intelligence dashboards

As big data becomes an apparent challenge to handle when building a business intelligence (BI) system, there is a motivation to handle this challenging issue in higher education institutions (HEIs). Monitoring quality in HEIs encompasses handling huge amounts of data coming from different sources. This paper reviews big data and analyses the cases from the literature regarding quality assurance (QA) in HEIs. It also outlines a framework that can address the big data challenge in HEIs to handle QA monitoring using BI dashboards and a prototype dashboard is presented in this paper. The dashboard was developed using a utilisation tool to monitor QA in HEIs to provide visual representations of big data. The prototype dashboard enables stakeholders to monitor compliance with QA standards while addressing the big data challenge associated with the substantial volume of data managed by HEIs’ QA systems. This paper also outlines how the developed system integrates big data from social media into the monitoring dashboard

Mergers and acquisitions and educational quality of higher education institutions

Mergers and acquisitions and educational quality of higher education institutions

Comparative Analysis of Service Quality Instruments: Evidence from Higher Education Sector of Pakistan

The aim of this paper is to compare five alternative models in terms of service quality in higher education institutions of Lahore, Pakistan. The current study used the five service quality models named Higher Education Performance (HEDPERF), Service Quality (SERVQUAL), Weighted SERVQUAL, Service Performance (SERVPERF) and Weighted SERVPERF to draw the inferences. Data was gathered from 400 students by utilizing the structured questionnaire from four universities of Lahore, Pakistan. Gathered data was then arranged in a consequential way and then five models were compared in terms of reliability, validity and explained variance. Results of the study revealed that two out of five models HEDPERF and SERVPERF are more feasible in terms of reliability, validity and explained variance. Since the study only examined the measurement capabilities of the five instruments at Lahore city only, the collection of more data in other cities is required in order to provide more general results. All the multiple-item scale express insights about the features that can be studied or observed in order to maintain or handle the underrated quality service. All higher education institutions can be benefitted with these measurement scales to cope with the quality service-related issues. The results of the study are much helpful for the HE leaders to remove deficiencies in different service quality dimensions.

Practical research and analysis of the path to improving the quality of higher education institutions in the context of information technology

Abstract Teaching quality evaluation, as an important part of running teaching work in the background of information technology, is an important means to judge teaching levels and improve teaching quality and plays a vital role in strengthening modern teaching management. This paper proposes using gray correlation analysis for the comprehensive evaluation of teaching quality because of the ambiguity and uncertainty presented by the influencing factors in teaching quality evaluation and the unique advantage of gray correlation analysis in dealing with gray systems. The original data is dimensionless, and the analysis and evaluation are conducted after eliminating the dimension. And the components of the comprehensive evaluation of teaching means, including environmental factors, teacher factors and student factors, were explored, an in-depth analysis was conducted on these elements, and the optimization of teaching paths was determined by combining the actual teaching situation with relevant experts. The results show that the results obtained from the evaluation of the effectiveness of classroom teaching in colleges and universities by experts, students and teachers are 2.0222, 2.2195 and 2.0188, respectively, and the data of the three are very close. The evaluation model of school quality based on gray correlation analysis proposed in this paper can accurately and effectively evaluate the teaching quality, which can promote teachers to improve themselves and the teaching quality to achieve the goals of teaching, learning and use.

Impact of brand equity and service quality on the reputation of universities and students’ intention to choose them: The case of IIUM and UIN

Background:Numerous studies have been carried out on the impacts of brand equity and service quality of higher education institutions (HEIs) on their reputation and students’ satisfaction. This research aimed to compare the impact of brand equity and service quality on universities’ reputations, namely Universitas Islam Negeri (UIN) in Indonesia and International Islamic University Malaysia (IIUM) in Malaysia, and Indonesian students’ intention to choose the universities, which is moderated by study expense (price). UIN and IIUM are HEIs with a similar university concept, and Indonesian students have recently shown a high interest in them. The two universities have faculties not only in the field of Islamic studies but in general fields of studies as well, which are usually held by non-Islamic Universities. Therefore, their competitiveness against non-Islamic universities, especially the University of Indonesia (UI) has increased.Methods:The statistical measurement tool used was structural equation modeling (SEM). The number of items stated in the questionnaire was 45. Therefore, minimum data to be collected were 5 × 45 or 225 which rounded up to 228 from Indonesian students at UIN and IIUM (114 UIN students, and 114 Indonesian student respondents from IIUM).Results:The study results show that the universities’ reputations are strongly affected by their brand equity and service quality, which then affect students’ intention to choose the universities. Students had a higher intention to choose IIUM than UIN. The limitation of this research is that the effect of study expense on the intention of Indonesian students to study at UIN or IIUM has not yet been conducted. It will be conducted in the next study.Conclusions:These results are expected to be useful to UIN, IIUM, and especially Politeknik Negeri Jakarta (PNJ) in determining a strategy to enhance their reputations and the intention of Indonesian students to study there.

Impact of brand equity and service quality on the reputation of universities and students' intention to choose them: The case of IIUM and UIN.

Background: Numerous studies have been carried out on the impacts of brand equity and service quality of higher education institutions (HEIs) on their reputation and students' satisfaction. This research aimed to compare the impact of brand equity and service quality on universities' reputations, namely Universitas Islam Negeri (UIN) in Indonesia and International Islamic University Malaysia (IIUM) in Malaysia, and Indonesian students' intention to choose the universities, which is moderated by study expense (price). UIN and IIUM are HEIs with a similar university concept, and Indonesian students have recently shown a high interest in them. The two universities have faculties not only in the field of Islamic studies but in general fields of studies as well, which are usually held by non-Islamic Universities. Therefore, their competitiveness against non-Islamic universities, especially the University of Indonesia (UI) has increased. Methods: The statistical measurement tool used was structural equation modeling (SEM). The number of items stated in the questionnaire was 45. Therefore, minimum data to be collected were 5 × 45 or 225 which rounded up to 228 from Indonesian students at UIN and IIUM (114 UIN students, and 114 Indonesian student respondents from IIUM). Results: The study results show that the universities' reputations are strongly affected by their brand equity and service quality, which then affect students' intention to choose the universities. Students had a higher intention to choose IIUM than UIN. The limitation of this research is that the effect of study expense on the intention of Indonesian students to study at UIN or IIUM has not yet been conducted. It will be conducted in the next study. Conclusions: These results are expected to be useful to UIN, IIUM, and especially Politeknik Negeri Jakarta (PNJ) in determining a strategy to enhance their reputations and the intention of Indonesian students to study there.

A Review based Research Topic Identification on How to Improve the Quality Services of Higher Education Institutions in Academic, Administrative, and Research Areas

Purpose: Innovations and best practices are the lifeblood of higher education institutions to make education is more student-centric and research-oriented. To make Higher Education Institutions (HEIs) more successful in achieving their objectives and to march towards excellency, it is desired to use their autonomy to improve the quality of education imparted by them by identifying and implementing in academics, administration, research and extension, and industry collaboration activities. In this paper, through an extensive review of literature, a research proposal in the form of a case study is developed systematically to identify and analyze various innovations & best practices in a higher education institution with special focus on academic, administrative, and research-related activities. Design/Methodology/Approach: A review-based research topic identification by collecting information from various published sources are analyzed using appropriate analysis frameworks as per exploratory research method. The research skills including design, analysis, comparison, evaluation, interpretation, and creation as proposed by Bloom’s Taxonomy for higher-level thinking are used while analyzing the collected information. Findings/Result: Based on review of literature using various keywords related to quality in higher education institutions, innovations and best practices in academics, administration, and research, the current status, desired status, research gap and research agendas are identified. By analysing the research agendas, the case study method of exploratory study on innovations and best practices in an autonomous University is selected for further research. The objectives of such case study and modality along with limitations are discussed. The procedure of carrying out such systematic research leading to PhD degree are proposed. Research limitations/implications: The research topic related to the research problem developed in this paper is one of the research agendas identified during the research gap analysis using the current status and desired status of the problem. The chosen topic for further research involves a case study on Innovations and best practices developed in academics, administration, and research & extension activities of a university. Depending on the autonomy and internal and external environments, the identified innovations and best practices can be generalized irrespective of the geographic region, culture, and tradition. Originality/New knowledge/Interpretation/Value: This article is focused on developing a new research project for proposed Ph.D. work. Based on a systematic review to know current status and desired status, the research gap, various research agendas to fill the gap, and a particular research agenda based on analysis are identified as research problem for a proposed case study research project. Further using the research problem, a research topic with the objectives and procedures are proposed as outcome. Paper Type: Review paper for research topic identification

A study on service quality in higher education institutions with special reference to western Tamilnadu

A study on service quality in higher education institutions with special reference to western Tamilnadu

Internal control implementation and quality of higher education institutions: a moderation effect testing

PurposeThis study aims to examine the moderating effect of internal control on the relationship between internal quality assurance implementation and higher education institution (HEI) quality.Design/methodology/approachThe study employed a survey method with hypothesis testing using partial least squares-structural equation modelling (PLS-SEM) technique with a second-order analysis approach. The questionnaire survey was administered to 191 HEIs.FindingsThe results revealed that internal control and internal quality assurance implementations are positively associated with HEI quality. Additionally, internal control implementation strengthened the relationship between internal quality assurance and HEI quality.Originality/valueThis study adds to the body of knowledge on the moderating role of internal control in the HEI sector and its role in the non-economic aspect, namely, the HEI quality.

The Service Quality Level of Higher Educational Organizations: An Institutional Strengthening Based View

The development of education aims to improve the quality of educational services in order to escalate the satisfaction of every user of educational services, particularly the students and the educational outcome generally. In doing so, the improvement of the quality of the educational services providers, e.g. higher education, must be carried out properly by both the government and private organizations. However, this study finds in the literature, that there are less studies explains the service quality inside higher educational institutions with the approach of institutional strengthening to disclose the influence of institutional strengthening on service quality of higher educational institutions, particularly, the institutions from developing countries. As such, the objective of this study is constructed through the emphasis on the role of institutional strengthening on the quality and of public educational service, especially the higher educational public institutions. This study applies quantitative method through the questionnaire distributions and statistical measurement approach. Using the simple random sampling, eventually, this study obtains 93 returned questionnaires that meet the requirement to be tested statistically further. As theoretical implication, this study finds that institutional strengthening plays a significant role on service quality development. This study also recommends a constructive guideline for business owners, especially SMEs to enhance their marketing strategy as for the managerial contribution.

Prediksi Kategori Kelulusan Mahasiswa Menggunakan Metode Regresi Logistik Multinomial

Students must meet certain goals to earn a degree but can extend their time at university or drop out (DO). The problem of dropping out of students has become an important issue for tertiary institutions to ensure the success or graduation of students and reduce dropouts. DO can affect the accreditation of the tertiary institution. The quality of higher education institutions in Indonesia is measured based on accreditation from the National Accreditation Board for Higher Education or BAN-PT. One of the main standards measured is the Quality of Students and Graduates. The quality of educational accreditation is measured by the percentage of student graduation and the university's strategy to retain students. To predict student graduation based on graduation time categories, researchers collected academic data from students in 2012-2018 at the Informatics Engineering Study Program, State Islamic University of Maulana Malik Ibrahim Malang. The variables used as predictors are gender, type of entry pathway, and grade point average from semesters one to six. The resulting model was evaluated to obtain an accuracy value of 85.5%, a precision of 78.5%, a recall of 93.9%, and a micro f1-score of 89.8%. An accuracy value of 85.5% indicates that the system can classify properly using the logistic regression model.

Problems, Obstacles, and Suggestions for Improving the Quality of Higher Education Institutions in NEP

The National Educational Policy 2020 focuses on Affordability, Accessibility, Quality, Equity, and Accountability to ensure lifelong learning. India is a fast-growing country with over 1113 universities and over 42000 HEIs. To boost the Indian education system the current Government introduced NEP 2020 which has a vision for transforming our country into a society of equal and living knowledge, by providing quality education for all. NEP emphasizes Multidisciplinary education, digital literacy, improving communication skills, problem-solving, logical reasoning, and Vocational education and skilling through a comprehensive framework. However, they are many challenges our country needs to face to implement it. This paper discusses the challenges HEIs would be facing to promote continual learning and create opportunities for all stakeholders to meet Sustainable Development Goals 2030. The second-largest education system in the world is found in India. The policy empowers the faculty of HEIS to conduct innovative teaching, research, community services, incubation centers establishment, technology development, industrial and academic linkages, patents, etc. They are challenges like lack of access to higher education for the most economically disadvantaged castes, Technology set back and digital divide, Gender discrimination, improper evaluation and assessment system, Few faculty, few teacher training institutes, low levels of governance and leadership, Less funding, etc. There is no uniform comprehensive road map and implementation strategy for NEP. The role of the State Government is not stressed; NEP is silent on the RTE act, Language to be adopted in higher education to reach global standards, and Universalisation of education. The objective of the study is to identify the challenges before NEP to maintain quality and equity and recommendations for further development to reach its goal. The NEP 2020 may look good on paper but is complicated in a Real-world Environment.

The realities of postmodern internationalization: The experience of the ukrainian vocational education

The topical problems of increasing country's competitiveness considering world experience should be solved only in accordance with modern requirements of rapidly changing information society, where competitive advantages largely depend on the quality of human resources and investments in human capital. The article describes the practical aspects of the development of internationalization of vocational education in Ukraine on the experience of Berdyansk State Pedagogical University; clarifies the current opportunities for improving the quality of education in the light of international practice on the example of the Benemérita Autonomous University of Puebla (Mexico), and identifies the ways to realize the potential of partnership in vocational education in Ukraine. The experience of Ukraine, Poland and Mexico, where the main condition for integration into the global university of knowledge is the quality of higher education institutions in accordance with international standards of curricula, has been analyzed. The practical experience of international scientific activities of Berdyansk State Pedagogical University and Benemérita Autonomous University of Puebla is described. The article concludes about the effectiveness of international cooperation in science, which determines the status and prestige of the university, examines the European integration process of higher education system of Ukraine and the existing international training technologies.

SIAKAD Revitalization: The Latest Solution in Answering the Challenges of Digitizing Education

The use of SIAKAD in academic management at tertiary institutions has been investigated in previous research. While it has been shown to provide significant benefits in improving the efficiency and effectiveness of academic administration, there are still some challenges that need to be addressed, such as technical issues, lack of management support, and the need for training and technical support for SIAKAD users. Therefore, efforts are needed to improve adequate management and technological support in the development and implementation of SIAKAD in higher education institutions. In this article, the importance of revitalizing SIAKAD in facing the challenges of digitizing education is discussed. The current SIAKAD is not enough to face these challenges, so the revitalization of SIAKAD is necessary to accommodate user needs in the digital era. The latest solutions that can be implemented in the revitalization of SIAKAD are also described. These solutions include the use of cloud technology, artificial intelligence, and big data analytics, as well as integration with other systems such as e-learning and mobile apps. Through the revitalization of SIAKAD, higher education institutions can better respond to the challenges of digitizing education. A more effective and efficient SIAKAD can make the academic administration process easier and faster. Moreover, it can also improve the quality of academic services provided to students and lecturers. The article concludes by highlighting the importance of collaborative discussion and action between the management of higher education institutions, lecturers, and staff to improve the benefits of SIAKAD in academic administration and overall academic service quality in higher education institutions